Privacy Policy

Privacy Policy

Introduction

Welcome to https://wheel-alignment-after-collision.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered at https://wheel-alignment-after-collision.collision-talk.com. However, please note that it does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

Our Privacy Policy guides how your personal information is handled when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You engage with us through communications, including emails, newsletters, phone calls, or texts/SMS messages.

Personal Data Collection

We gather various types of personal data, which include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data related to your payment methods for transactions on our platform.
  • Financial Information: This may include banking details or financial records for billing purposes.
  • Purchase Information: Records of your purchases, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Your geographical location data to provide relevant services and offers.
  • Feedback: Comments, reviews, or responses you share with us to improve our services.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or engage with our campaigns.
  • Product Information: Details about products you browse, purchase, or express interest in.

We collect this data through direct user input, interactions with our platform, and automated technologies used for analytics. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our site and for analytics purposes. Cookies are categorized as:

  • Strictly Necessary: These ensure basic functions of our website, such as login sessions.
  • Preference: Cookies that remember your preferences and settings.
  • Analytics: Used to collect aggregate data about visits to our sites, including traffic sources and user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Once these purposes have been fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Right to data portability.
  • Objection to the use of your data.
  • Non-discrimination in our services.
  • The right to file appeals or complaints with us and relevant authorities.

To exercise these rights, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us via: